Last updated: July 31, 2026
These Terms and Conditions govern your use of top-excavator-parts.com, operated by Guangzhou Zhenghong Construction Machinery Parts Co., Ltd. By using the website, you agree to these terms. If you do not agree, please do not use the website.
Business-to-Business Website
This website is intended primarily for distributors, repair workshops, contractors, fleet operators and other business customers seeking excavator and construction machinery parts. It is an inquiry and quotation website, not a consumer online checkout service.
Product Information and Compatibility
Product names, part numbers, machine models, images, specifications and descriptions are provided for identification and sourcing purposes. Compatibility must be confirmed before ordering. You are responsible for providing accurate part numbers, machine or engine models, serial information, quantities, destination details and clear photos where requested. Images may be representative, and appearance, packaging or minor specifications may vary by supplier or production batch.
Quotations and Orders
A website inquiry is not an order, acceptance or binding offer. Price, availability, lead time, minimum quantity, packing, warranty, payment terms, shipping terms and validity will be confirmed in a written quotation, pro forma invoice, sales contract or other order document. An order becomes binding only when both parties accept the applicable commercial terms and required payment or other agreed conditions are satisfied.
Shipping, Inspection and Claims
Shipping method, delivery term, estimated schedule, insurance and responsibility for duties or import requirements will be stated in the applicable quotation or order document. Delivery dates are estimates unless expressly agreed otherwise. Customers should inspect shipments promptly and report shortages, transit damage, visible defects or suspected incompatibility within the period stated in the applicable order terms, with photos, labels, packing information and other supporting evidence.
Returns, Cancellations and Warranty
Return, cancellation, replacement and warranty eligibility depends on the product, customization, condition, supplier policy and written order terms. Do not return goods without written authorization and return instructions. Incorrectly ordered, installed, used, altered, damaged or specially sourced products may not be returnable. Any approved remedy will be handled according to the applicable quotation, invoice or sales contract.
Brands and Intellectual Property
The website content, layout, text and original graphics are owned by or licensed to TOP Excavator Parts. Third-party brand names, model names, part numbers and trademarks are used only to identify compatibility or application. Unless expressly stated, TOP Excavator Parts is not affiliated with, sponsored by or endorsed by the referenced original equipment manufacturers.
Acceptable Use
You may not misuse the website, interfere with its operation, submit unlawful or fraudulent inquiries, attempt unauthorized access, introduce malicious code, scrape the website in a way that harms service availability, or use website content to misrepresent a business relationship.
Disclaimer and Limitation
We work to keep website information useful and accurate, but the website is provided on an “as available” basis and may contain errors or become temporarily unavailable. To the extent permitted by applicable law, we are not responsible for indirect, incidental, special or consequential loss arising solely from website use. Product, payment, warranty, liability and dispute terms for a transaction are governed by the applicable quotation, invoice or sales contract.
Privacy, Changes and Contact
Our Privacy Policy explains how we handle personal information. We may update these website terms from time to time, with the latest version and date shown on this page. Questions may be sent to sales@top-excavator-parts.com.