Last updated: July 31, 2026
Guangzhou Zhenghong Construction Machinery Parts Co., Ltd. (“TOP Excavator Parts”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and share information when you visit top-excavator-parts.com, search our product catalog or send a product inquiry.
Information We Collect
- Contact information you provide, such as your name, email address, company name and other contact details.
- Inquiry information, such as part numbers, product requirements, machine or engine models, quantities, destination, photos and any message you send.
- Technical and security information that may be recorded automatically, such as IP address, browser type, device information, referring page, pages visited and submission time.
- Correspondence and quotation records created when we respond to your inquiry.
How We Use Information
- To identify requested parts, check compatibility and prepare quotations.
- To answer questions, provide availability and shipping information, and support business communications.
- To operate, secure, troubleshoot and improve the website and inquiry system.
- To prevent spam, fraud, misuse and other security threats.
- To maintain business, tax, compliance and dispute records where required.
Legal Bases and Business Communications
Where applicable, we process information to respond to your request, take steps before entering a contract, perform a contract, comply with legal obligations and pursue legitimate business and security interests. We do not sell personal information. We do not send unrelated marketing messages without an appropriate legal basis or consent where required.
Sharing and Service Providers
We may share information with trusted service providers that support website hosting, email delivery, form processing, security, data storage, logistics and professional services. We may also disclose information when required by law, to protect rights and safety, or in connection with a business reorganization. Service providers may process information in countries other than your own and are expected to protect it appropriately.
Cookies and Similar Technologies
The website may use essential cookies or similar technologies for security, form protection, session management and site functionality. Optional analytics or marketing technologies will be described and controlled where required. Please see our Cookie Policy for more information.
Data Retention and Security
We retain information only as long as reasonably necessary for inquiries, quotations, customer service, security, legal obligations and legitimate business records. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. These rights may be limited by applicable law and legitimate recordkeeping requirements. To make a request, email sales@top-excavator-parts.com. We may need to verify your identity before acting on a request.
Children’s Privacy
This is a business-to-business website and is not directed to children. We do not knowingly collect personal information from children.
Policy Updates
We may update this policy when our services, technologies or legal obligations change. The latest version will appear on this page with a revised date.
Contact Us
For privacy questions or requests, contact Guangzhou Zhenghong Construction Machinery Parts Co., Ltd. at sales@top-excavator-parts.com.